Education / Events

Course Frequently Asked Questions

Click on the following quick links for FAQ's regarding specific topics:

Potential Students
Course Format & Time Frame
Certificate of Completion
Technical Requirements and Troubleshooting

Potential Students

Q. I would like to become a legal nurse consultant (LNC). Will completion of this course allow me to work as an LNC?

A.
The practice of legal nurse consulting predates any training program or certification. There is no educational or certification requirement to begin practicing as a legal nurse consultant. However, AALNC does support the following ideals for entry into the specialty:

  1. Active Registered Nurse Licensure. It is the position of AALNC that legal nurse consulting is a specialty practice of nursing and that legal nurse consultants must therefore maintain an active registered nurse license as an integral requirement of the practice discipline. Click here to view the The Specialty Practice of Legal Nurse Consulting position statement and other AALNC position statements.
  2. Five Years of Experience Practicing as a Registered Nurse. AALNC recommends that legal nurse consultants acquire a minimum of five years of experience actively practicing as a registered nurse before entering into this specialty. Legal nurse consulting as a specialty practice is based on the assumption that a nurse providing expert consultation to the legal community should have a thorough understanding of and extensive experience with clinical practices, medical procedures and the nursing standards of care.

The AALNC online course is designed to provide you with the information necessary to begin a career as a legal nurse consultant assuming that you meet the above criteria.

Q. Do I need to purchase the textbook Legal Nurse Consulting: Principles & Practice 3nd Edition to begin the AALNC online course?

A. A copy of Legal Nurse Consulting: Principles & Practice 3nd Edition is included with the purchase of the complete online course. Modules purchased individually do not include a copy of the publication.

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Course Format & Time Frame

Q. How long does it take to complete a module?

A.
For every fifty minutes of course content and related activities, one continuing education credit is assigned. Each module is estimated to contain between seven and ten applicable hours of CE credit; therefore you can assume that each module will take between six and ten hours to complete. We estimate that once all seven modules are combined, completion of the AALNC Legal Nurse Consulting Online Course should take the average person approximately seventy hours to complete. If purchasing modules individually, you will have a maximum of six months (6) from the day of purchase to complete each module. After six months (6), you will no longer be granted access to the particular module. If purchasing a course package, you will have one year (365 days) to complete all seven modules.

Q. How often can I access the module online?
A. Each module is accessible online 24 hours per day.

Q. What is the process for beginning the AALNC online course?

A. You may purchase course modules with a credit card in the AALNC Online Bookstore at any time. Once the transaction is complete you will receive an email confirmation with the link to the course webpages. Initially, you must activate your login through the email confirmation. Once activated, you may access the course through this email OR through the Members Only section of the AALNC website. You will need your login and password to enter the course each time.

Q. What is the format of the course and what kinds of activities will be involved?

A. Each module will cover specific chapters of the textbook, Legal Nurse Consulting: Principles & Practice 3rd Edition. The material will be presented as PowerPoint Slides with text and audio presentation. Click here to view the layout of the course webpage.Once you reach the end of each module, you will be asked to complete a test covering the material learned in that specific module. In order to pass this test, you will need to answer a minimum of 80% of the questions correctly. After passing the test, you will be asked to submit a course evaluation and then you will be able to print your certificate of completion!

Certificate of Completion

Q. Is there a difference between a certificate of completion and a certification?

A. Absolutely. To view a detailed comparison, click here.

Q. Once I complete AALNC's Legal Nurse Consulting Online Course will I be eligible to sit for the LNCC certification exam?

A. Not necessarily. Individuals interested in LNCC certification should understand that eligibility for the LNCC exam is NOT tied to the completion of any educational course. In order to be eligible to sit for the LNCC exam, individuals must meet the following requirements:

  1. Current licensure as a registered nurse in the United States or its territories, with a full and unrestricted license.
  2. A minimum of five years of experience practicing as a registered nurse.
  3. Evidence of 2,000 hours of legal nurse consulting experience within the past five years.

For more information about LNCC Certification and the American Legal Nurse Consultant Certification Board (ALNCCB), click here.

Module Access & Troubleshooting Tips

Click on the following quick links for FAQ's regarding specific topics:

System Requirements
Technical Questions

System Requirements

Q. What are the minimum system requirements for viewing the online course?

A. The minimum software requirements for viewing published presentations include the following. Please note that the online course software does not work well with Internet Explorer 7, most commonly found on Windows Vista computers. If you have a computer with Windows Vista, we recommend downloading a different web browser, Mozilla Firefox, to run the course on your computer.

Windows:

Operating System Supported Browsers
Windows 98 Microsoft Internet Explorer 5.5, Netscape 4.7, Netscape 7.x, Firefox 1.x, AOL 8, and Opera 7.11
Windows Me Microsoft Internet Explorer 5.5, Netscape 4.7, Netscape 7.x, Firefox 1.x, AOL 8, and Opera 7.11
Windows 2000 Microsoft Internet Explorer 5.x, Netscape 4.7, Netscape 7.x, Firefox 1.x, CompuServe 7, AOL 8, and Opera 7.11
Windows XP Microsoft Internet Explorer 6.0, Netscape 7.x, Firefox 1.x, CompuServe 7, AOL 8, and Opera 7.11

Macintosh:

Operating System Supported Browser
Mac OS 9.x Microsoft Internet Explorer 5.1, Netscape 4.8, Netscape 7.x, Mozilla 1.x, and Opera 6
Mac OS 10.x Microsoft Internet Explorer 5.2, Netscape 7.x, Mozilla 1.x, AOL 7, Opera 6, and Safari 1.0 (Mac OS 10.2x or later only)

Linux:

Operating System Supported Browsers
Linux Konqueror 3.3.1, Mozilla 1.7.3, Firefox 1.x

Technical Questions

Q. I am able to successfully login to the Online Course however when I click on the module nothing happens. What should I do?

A. Disable your pop-up blocker or edit your pop-up blocker settings to allow pop-ups from http://smithbucklin.articulateglobal.com.To edit your pop-up blocker settings:Internet Explorer

To open the "Pop-up Blocker Settings Menu," open IE and go to Tools -> Pop-up Blocker -> Pop-up Blocker Settings.

Notifications and Filter Level
The "Notifications and Filter Level" section allows you to set popup filter level and notification preferences.

  1. Go to "Notifications and Filter Level" at the bottom of the menu. Choose the filter level you want. It is recommended to keep the default setting of "Medium."
  2. The other two checkboxes are optional and notify you when popups are blocked.

Exceptions
The "Exceptions" section allows you to allow popups from specified websites.

  1. Open the "Pop-up Blocker Settings Menu" by going to Tools -> Pop-up Blocker -> Pop-up Blocker Settings.
  2. "Exceptions" is the first section. To add a site to this list, enter the URL in "Address of website to allow:", and click the Add button. That site will now appear in your "Allowed Sites" list below.
  3. To remove a site from your "Allowed Sites," single-click on the site to highlight it and click the Remove button. You can remove all allowed site by clicking the Remove All button.

Firefox

  • Open the "Popup Windows" menu, open Firefox and go to Tools | Options | Web Features.

Note: Mac users open Firefox and go to Firefox | Preferences | Web Features.

  1. Check Block Popup Windows if you would like to all popups.
  2. Click on Allowed Sites to allow popups from specified websites.
    1. Enter the URL of the site you want to allow popups from and click Allow.
    2. If you wish to remove a site from your allowed list, highlight it and click Remove Site. Clicking Remove All Sites will clear your allowed sites list.

Q. I disabled my pop-up blocker/added the course weblink to my allowed pop-ups however I am still having problems. What should I do?

A. You may have a third party pop-up blocker software installed. Third party popup blockers can be difficult to detect. Google and Yahoo toolbars will appear in your web browser's menu under View | Toolbars. Other software may appear in your Taskbar, and some may not be detectable at all. Check your Add/Remove Programs menu and run a scan for spyware to try to eliminate any unwanted popup blockers.You may also want to contact your IT department for additional assistance.

Q. When attempting to login to the Online Course, I am directed to what appears to be an old web page. What steps to do I take to clear my cache?

A. Each time you access a file through your web browser, the browser caches (stores) it. In this way, the files (including any images on the page) do not have to be retrieved anew from the remote web site each time you click the Back or Forward buttons. You should periodically clear the cache to allow your browser to function more efficiently.

Microsoft Internet Explorer 6.x (Windows)

  1. Under the Tools menu at the top of your browser, select Internet Options.
  2. Click the General tab.
  3. In the Temporary Internet files section of the General tab, click the Delete files button.
  4. A dialog box will appear that says, "Delete all files in the Temporary Internet Files folder?” Click the OK button.
  5. In the History section of the General tab, click the Clear History button. A dialog box will appear that says, "Are you sure you want Windows to delete your history of visited Web sites?”
  6. Click the YES button.
  7. Click OK to leave Internet Options.
  8. Click the Refresh button at the top of the browser.

Microsoft Internet Explorer 5.x (Windows)

  1. From the Tools drop-down menu at the top of the browser, select Internet Options.
  2. Click the General tab at the top of the Internet Options dialog box.
  3. In the Temporary Internet files section of the General tab, click the Delete files button.
  4. A dialog box will appear that says, "Delete all files in the Temporary Internet Files folder?” Click the OK button.
  5. In the History section of the General tab, click the Clear History button.
  6. A dialog box will appear that says, "Delete all files from your History folder?” Click the OK button.
  7. Click OK to leave Internet Options.
  8. Click the Refresh button at the top of the browser. (This button is to the right of the Stop button.)

Microsoft Internet Explorer 4.x (Windows)

  1. From the View drop-down menu at the top of the browser, select Internet Options.
  2. Click the General tab at the top of the Internet Options dialog box.
  3. In the Temporary Internet files section of the General tab, click the Delete files button.
  4. A dialog box will appear that says, "Delete all files in the Temporary Internet Files folder?” Click the OK button.
  5. In the History section of the General tab, click the Clear History button.
  6. A dialog box will appear that says, "Delete all files from your History folder?” Click the Yes button.
  7. Click OK to leave Internet Options.
  8. Click the Refresh button at the top of the browser. (This button is to the right of the Stop button.)

Microsoft Internet Explorer 5.x and 4.x Macintosh

  1. From the Edit menu, choose Preferences.
  2. Click the arrow next to Web Browser to expand the menu, then choose Advanced.
  3. In the Cache section of the window, click Empty Now.
  4. Click OK to leave Preferences.

Netscape 6.x and 7.x (Windows, Macintosh)

  1. From the Edit drop-down menu at the top of the browser, select Preferences.
  2. A thread-hierarchy appears on the left of the Preferences dialog box. Click on the arrow to the left of Advanced.
  3. Under the expanded Advanced portion of the hierarchy is Cache. Click the word Cache. This will change the right side of the Preferences dialog box.
  4. Click the Clear Memory Cache button on the right of the Preferences dialog box.
  5. Click the Clear Disk Cache button on the right of the Preferences dialog box.
  6. Click OK to leave Preferences.
  7. Click the Reload button at the top of your browser. (This button is to the right of the Forward button.)

Netscape Navigator/Communicator 4.x (Windows)

  1. From the Edit drop-down menu at the top of the browser, select Preferences.
  2. A thread-hierarchy appears on the left of the Preferences dialog box. Click to the left of the word Advanced.
  3. The first item under the expanded Advanced portion of the hierarchy is Cache. Click the word Cache. This will change the right side of the Preferences dialog box.
  4. Click the Clear Memory Cache button on the right of the Preferences dialog box.
  5. A dialog box will appear that says, "This will remove all the files currently in your memory cache. Continue?” Click the OK button.
  6. Click the Clear Disk Cache button on the right of the Preferences dialog box.
  7. A dialog box will appear that says, "This will remove all the files in your disk cache. Continue?” Click the OK button.
  8. Click OK until you leave Preferences.
  9. Click the Reload button at the top of your browser. (This button is to the right of the Forward button.)

Netscape Navigator/Communicator 4.x (Macintosh)

  1. From the Edit drop-down menu at the top of the browser, select Preferences.
  2. A thread-hierarchy appears on the left of the Preferences dialog box. Click to the left of the word Advanced to expand it.
  3. The first item under the expanded Advanced portion is Cache. Click the word Cache. This will change the right of the Preferences dialog box.
  4. Click the Clear Disk Cache button on the right of the Preferences dialog box.
  5. A dialog box will appear that says, "This will remove all the files in your disk cache. Continue?” Click the OK button.
  6. Click OK until you leave Preferences.
  7. Click the Reload button at the top of your browser. (This button is to the right of the Forward button.)

America Online 9.0

  1. Click Settings on the AOL toolbar. Then select Index on the Settings page and click "Internet [Web] Options” under "I” in the alphabetized list.
  2. Click the General tab at the top of the Internet Properties dialog box if it is not already selected.
  3. In the Temporary Internet files section, click the Delete Files button. A dialog box will appear that says, "Delete all files in the Temporary Internet files.” Click the OK button.
  4. In the History section, click the Clear History button. A dialog box will appear that asks, "Are you sure you want Windows to delete your history of visited Web sites?” Click Yes.
  5. Click OK to leave the AOL Internet Properties dialog box.
  6. Close the Settings window.
  7. Exit and restart America Online.

American Online 7.0 and 8.0

  1. Click Settings on the AOL toolbar. Then select Preferences.
  2. Select Toolbar & Sound.
  3. Click Clear History Trail Now. A dialog box will appear asking: "This will delete all of the areas you have visited. Do you want to continue?” Click Yes.
  4. Click Save.
  5. Select Internet Properties (WWW):
  6. Click the General tab at the top of the Internet Properties dialog box if it is not already selected.
  7. In the Temporary Internet files section, click the Delete Files button. A dialog box will appear that says, "Delete all files in the Temporary Internet Files.” Click the OK button.
  8. In the History section, click the Clear History button. A dialog box will appear that asks, "Are you sure you want Windows to delete your history of visited Web sites?” Click Yes.
  9. Click OK to leave the AOL Internet Properties dialog box.
  10. Close the Preferences window.
  11. Exit and restart America Online.

America Online 6.0

  1. In the Settings menu, select Preferences. (This may be in a drop-down menu or it may be a button at the top of the browser.)]
  2. In the Organization column, click Internet Properties (WWW).
  3. Under the Temporary Internet Files section, click Delete Files.
  4. Click OK.
  5. Exit and restart America Online.

America Online 5.0

  1. Under the My AOL menu, select Preferences.
  2. Click the Toolbar icon.
  3. Click Clear History Now. A dialog box will appear asking: "This will delete all of the areas you have visited. Do you want to continue?” Click Yes.
  4. Click OK.
  5. Click the WWW icon.
  6. Click the General tab at the top of the AOL Internet Properties dialog box if it is not already selected.
  7. In the Temporary Internet files section, click the Delete Files button. A dialog box will appear that says, "Delete all files in the Temporary Internet Files.” Click OK.
  8. In the History section, click the Clear History button. A dialog box will appear that asks, "Are you sure you want Windows to delete your history of visited Web sites?” Click Yes.
  9. Click OK to leave the AOL Internet Properties dialog box.
  10. Close the Preferences window.
  11. Exit and restart America Online.

Q. I am having a problem opening the attachments. Is there certain software I should use?

A. Attachments in PDF format require Adobe Reader to view.

Q. What if I need more time to completed the Online Course?

A. Contact AALNC Headquarters.